FAQs

We are delighted to welcome you as a customer and have tried to answer the most frequently asked questions.

Are Sorted Skin products vegan?

No animal ingredients are used in the Sorted Skin range, making every product 100% vegetarian and vegan-friendly.

Can I use Sorted Skin products on acne-prone skin?

Our 5-in-1 Daily Anti-Redness Cream with SPF 50 is ideal for acne-prone skin, as it conceals blemishes and combats inflammation and redness. The prebiotic ingredients help support acne-prone skin.

Where are Sorted Skin products made?

All products are formulated and manufactured in the UK using the finest pre-biotic ingredients. Sorted Skin is committed to using eco-friendly and sustainable processes, materials, ingredients and packaging whenever and wherever possible.

What is the difference between Prebiotic and Probiotic Skincare?

Prebiotic ingredients stimulate growth by selectively nourishing the good bacteria already present in the skin's microbiome. This displaces and eradicates bad bacteria, ultimately creating balance in the skin.

Probiotics are live bacterial strains that supplement the population of good bacteria. However, this can often shorten the shelf life of a product.

We only use prebiotics in our range

Can you use Sorted Skin products during pregnancy?

Whilst Sorted Skin is formulated with sensitive skin in mind, which can often be the case during pregnancy, the products have not been specifically tested on pregnant women. However, our products do not contain any ingredients known to be unsafe or cause reactions during pregnancy.

Is Sorted Skin cruelty-free?

All our products are cruelty-free, in accordance with European law and our own values regarding animal testing.

Can I use Sorted Skin products on sensitive skin?

Each and every product in the Sorted Skin range is primarily designed for sensitive skin on the face, body and intimate areas. Each of our ranges has its own unique blend of natural essential oils and extracts, specially developed for a specific skin problem.

All products have been dermatologically tested. However, we recommend that people with sensitivities carry out a skin patch test with any topical product before use

What is a Microbiome?

The microbiome is the skin's natural protective layer of good bacteria living on the skin's surface - the skin's first line of defence. However, if good bacteria are found to be lacking, the system becomes unbalanced, which can lead to flare-ups of common skin conditions such as rosacea, eczema, acne, and even intimate skin problems like thrush.

Can Sorted Skin products also be used by toddlers and children?

Our products have not been tested for use on infants and children. However, we are working on a line of skincare products specifically for babies and children that will be available soon.

Is Sorted Skin scented?

All our products are fragrance-free and therefore contain no added fragrances or perfumes. However, the scent of some of our products is based exclusively on natural ingredients.

Couldn't find your answer?

Do not hesitate to contact us